Tuesday, September 14, 2010
Apple launches the Express Lane service online support !!
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Apple has just launched a new online service called Express Lane customer service, through which the user will be able to get specific support in the case of various kinds have problems with Apple products.
The new service, free for everyone who owns Apple products still under warranty, will allow the user to enter into contact with an expert. The interface of the new service allows the user to select the product for which he wants to help. You will then be prompted to enter the serial number of the device, so check the expiry date of the guarantee.
Once you identify the product you will be informed if your product still has the cover afforded by the warranty. Where is the guarantee expired instead, you will list the prices for the service you want (prices range from $ 29 to $ 695 depending on the product selected).
Alternatively the payment method previously mentioned, your product may fall into the category of "exceptions", a situation that is created when, for example, your product has already been repaired in the last 90 days or have AppleCare service.
Finally, after a few clicks, you will see the email to which they refer for support operational technique you requested. Currently the service is only in English. If you are interested, we suggest you visit the Express Lane.
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